SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

SUPPLY CHAIN SERVICES:

SUPPLY CHAIN ASSESSMENT

SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

BACKGROUND

An Asia-Pacific manufacturing operations of a global chemical company was struggling to make on-time deliveries, carried excessive inventories, and had excessive freight and logistics expenses (primarily from expedited shipments). EWA was engaged to identify operational problems and to develop/implement corrective actions to improve logistics & supply chain processes.

SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

APPROACH

Onboarding & Alignment

    • Gain thorough understanding of client’s overall business, markets, manufacturing operations, current supply chain, and logistics network

Model current state of client’s supply chain and logistics operations

    • Current logistics network
    • Process assessment
    • Determine customer requirements
    • Organization structure analysis
Step 3

Analysis to identify required changes and potential opportunities

    • Performance
    • Voice of Customer
    • Processes
    • Organization Design
Step 4

Develop recommendations and action plan

    • Short term actions
    • Medium term actions
Step 5

Hands-on implementation

    • Interim Supply Chain Manager
    • Develop RFP for logistics services
    • Implemented significant organizational changes
    • Support transition of new organization & process (bi-weekly project implementation meetings)
SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

RESULTS

(Outsourced Product Line)

    • Savings achieved through rate negotiation & reduction in expedited shipments
      • Carriers were consolidated & outbound logistics processes were improved, with 15% reduction in freight costs
    • Improvements were made to forecasting & planning generated the expected results
      • Inventories were reduced by nearly half, generating US$MM cash
    • Customer service levels improved dramatically
      • On-time deliveries improved to > 90%
    • Organization stabilized & capabilities improved
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Risk Management: COMPETITOR ESPIONAGE

RISK MANAGEMENT:

Competitor Espionage

RISK MANAGEMENT: COMPETITOR ESPIONAGE

BACKGROUND

A manufacturer of automotive components who had a dominate position in the market was concerned about loss of corporate assets to local competitors. The task was to review and assess company internal prevention processes & procedures, identify areas of weakness and to develop improvements to company security and asset protection programs.

RISK MANAGEMENT: COMPETITOR ESPIONAGE

APPROACH

DEFINATION OF 4 CORE AREAS OF INVESTIGATION

    • Physical Security – offices, factories, physical access control, guard force effectiveness, etc.
    • HR Issues – clear expectations, recruiting due diligence, proper access control, leadership/”tone at the top”
    • IT Systems, laptops, and mobile devices
    • Security policies and procedures, control & monitoring

AUDIT OF INTERNAL PROCESSES & PROCEDURES

    • Conducted a 2-month audit of their internal processes and procedures
Step 3

Recommendations

    • Recommended corrective action focusing on Physical Security and Control & Monitoring
Step 4

Implementation

    • Implemented numerous corrective programs, including:
      • CCTV, IT server access control, intrusion detection, firewall and anti-spyware, vetting of vendors, visitor security, access control, data storage & disposal procedures
RISK MANAGEMENT: COMPETITOR ESPIONAGE

RESULTS

    • No new acts of corporate espionage or theft
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Operational & Commercial Performance: Investigation and Correction of Employee Trade Secrets Theft

RISK MANAGEMENT:

INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

BACKGROUND

    • A manufacturer of specialty chemicals had lost 70% of company customer base due to TS theft
    • The previous Operations Director in China had removed electronic drawings and other IP over a 2-year period, set up a competing company and bribed the purchasing managers to move their purchases to his new company.
    • EWA was engaged to investigate the claim and develop counter-actions
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

APPROACH

RISK IDENTIFICATION

    • Investigation and confirmation of the existence of the new company and the individual’s equity ownership
    • EWA obtained product samples and verified a trademark violation

Risk Mitigation

    • Recruitment of local Chinese attorneys and the filing of a legal claim against both the company and the individual
    • The competitive office, workforce, sub-contractors and customer base visitors were investigated
    • EWA contacted the client’s original customer base to inform them of the various illegal actions and acts of corporate espionage
    • Legal proceedings cannot be disclosed due to confidentiality restrictions
Step 3

Long-Term Risk Prevention

    • Development of a comprehensive asset protection program
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RESULTS

    • 75% of the lost customer base returned to the client within 7 months
    • No new acts of corporate espionage or theft
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2023 Headwinds to Manufacturing In-China/For-China

Webinar:

2023 Headwinds to Manufacturing In-China/For-China

Headwinds to Manufacturing In-China/For-China

About The Webinar

East West Associates Roundtable with Senior Executives


Who Should Watch?
Executives whose US-owned companies are committed to manufacturing in China and selling into in-China markets.

Why Should They Watch?
For ideas and guidance to help navigate new business restrictions and other headwinds to your In-China/For China manufacturing operations.


The Past: How Things Were, in China/for China

For decades, manufacturing in China for the China market was a happy time. US multinational companies (MNC) took their tried-and-true designs there to address a huge untapped China demand. There were relatively few local competitors. The cost of labor in China was a fraction of anywhere else. The Chinese government provided a friendly regulatory environment and offered attractive incentives.

Then tailwinds became headwinds.

Today: Where We Are Now, in China/for China

Chinese competitors have emerged. US market share in China has eroded. Labor costs have ballooned. Nationalism is on the rise in both US and China. Political tensions and tariffs. New Business Park limitations. Buy-China attitudes, unpredictable laws and new environmental regs make it tougher and tougher for US-owned companies in China.

But there you are, in China, for the China market. What do you do now?

Our seasoned executives have real-life manufacturing experience in China and addressed four scenarios during the webinar.
Are you experiencing one, some, or all of these scenarios?

  1. Manufacturing operations in China Business Parks are facing growing pressures, including limitations on expanding manufacturing capabilities, and increased environmental restrictions.
  2. The Chinese government is imposing an array of“no-fly list” restrictions on imports of sensitive products or components or raw materials you need to manufacture in China.
  3. Implications of “Made in China 2025” indicate you might need to stay below the radar to survive there.
  4. You might be concerned that your operations in China could be under-performing.

Our speakers also answered audience questions, such as:

    • Are there industrial parks or developing regions within China where we might find lower manufacturing costs and/or growing market potential?
    • What opportunities are emerging in the western regions of China? Is it easier to do business there?
    • China has recently spoken about welcoming foreign investment again. What can we realistically expect?
    • Should we re-evaluate our ownership model and move to a minority position (< 50%) to address Chinese concerns? How do we deal with cash flow, profit repatriation, corruption, IP/TS concerns?
    • Should we consider a move to a SE Asia regional headquarters? Like in Singapore or Hong Kong or even South Korea?
    • How do we deal with declining operational performance? How can we monitor & motivate & compensate ex-pats and local staff, given new circumstances in China for US citizens and US-owned operations?
    • Can you share a real-life example of how a certain In-China, For-China company is re-shaping its operations to reflect a changing China?
Headwinds to Manufacturing In-China/For-China

Speakers

Mark Plum | Director, East West Associates
  • Former President of Briggs & Stratton Asia (NYSE: BGG)
  • VP Sales & Marketing, American Standard Thailand & American Standard China
Dan McLeod | Director, East West Associates
  • Former Director Asia Pacific Operations- Ashland Specialty Ingredients
  • General Manager-Eaton Corporation (SE Asia)
  • Director of Asia Pacific Manufacturing and Supply Chain-Hercules
Headwinds to Manufacturing In-China/For-China

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Headwinds to Manufacturing In-China/For-China

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How to Approach China Alternatives: Mexico, Southeast Asia & Central Eastern Europe

Webinar:

How to Approach China Alternatives: Mexico, Southeast Asia & Central Eastern Europe

How to Approach China Alternatives

About The Webinar

Your Global Supply Chain & Manufacturing Footprint Strategy

East West Associates Manufacturing and Supply Chain Roundtable with Senior Executives

Manufacturing for export and sourcing in China is becoming more difficult due to increasing labor costs, high production expenses, volatile tariffs, political tensions, as well as challenging and changing rules & regulations.

Attractive alternatives exist for relocating China supply chain & operations including Mexico, Southeast Asia, and Central/Eastern Europe.

But how do you create a coherent strategy for your global footprint?

Developing a global footprint strategy requires analyzing your goals, markets, manufacturing operations, and supply chain network. It includes identifying new manufacturing and supply venues that could maintain quality, increase efficiencies, decrease duplication, control costs, and reduce risk.

We provided 3 real-life examples of US companies diversifying their supply chain & manufacturing to Mexico, Poland and Thailand.

The webinar discussion focused on why corporate executives selected these 3 countries.

The webinar addressed key questions such as:

    • What questions should executives be asking to determine whether to diversify their supply chain & manufacturing?
    • What metrics does a company use to determine what is the best country and site location?
    • What are the costs involved in diversifying supply chain & manufacturing?
    • What are the unique challenges in Mexico, Southeast Asia & Poland?
    • What type of industry sectors are diversifying into these 3 markets?
    • What problems can we anticipate if we close our operations in China?
How to Approach China Alternatives

Speakers

Mark Plum | Director, East West Associates
  • Former President of Briggs & Stratton Asia (NYSE: BGG)
  • VP Sales & Marketing, American Standard Thailand & American Standard China
Dan McLeod | Director, East West Associates
  • Former Director Asia Pacific Operations-Ashland Specialty Ingredients (NYSE: ASH)
  • General Manager-Eaton Corporation (Philippines)
  • Director of Asia Pacific Manufacturing and Supply Chain-Hercules
Relocating or Expanding Operations & Supply Chain From China to Vietnam and Thailand

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Relocating or Expanding Operations & Supply Chain From China to Vietnam and Thailand

Presentation

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