SUPPLY CHAIN SERVICES: GLOBAL EXPANSION (MEXICO)

SUPPLY CHAIN SERVICES:

GLOBAL EXPANSION (MEXICO)

SUPPLY CHAIN SERVICES: GLOBAL EXPANSION

BACKGROUND

EWA was engaged to develop and implement a Mexican supply chain footprint strategy, to identify and qualify local suppliers, evaluate options for assembly operations, identify 3rd party logistics providers, negotiate tax incentives, hire local senior management and evaluate existing DCs.

SUPPLY CHAIN SERVICES: GLOBAL EXPANSION

APPROACH

Define Project Objectives and Requirements

    • Align on opportunities, volume requirements, cost targets

Deploy Formal Process & Develop Core Elements for Analysis

    • Identify Products to be outsourced – one product was 48% supplied from China to US
    • 80% of component spend can be supplied from Mexico
    • Labor & Logistics savings favored Product Assembly in Mexico – faster than In-House
Step 3

ID Potential Suppliers and Obtain Analytical Data

    • Identified component suppliers within Mexico
    • Interviews and factory visits to develop supplier “short list”
    • Suppliers provided detailed proposals with pricing, QC control plans, price breaks for increased volumes, samples for performance testing
    • Same process for identifying & qualifying Assembly and Packaging contractors
Step 4

Hands-On Implementation

    • Negotiations conducted with suppliers to finalize
      • Cost, payment terms, projected productivity improvements, forecasting lead times
      • Sharing of productivity/volume benefits, Inventory stocking requirements
    • Negotiations conducted with contractors to finalize cost and value-added services:
      • Provide incoming QA inspection and manage supplier returns
      • Monitor and expedite deliveries from suppliers
      • Assemble and Package product & shipment to customers or distribution centers
SUPPLY CHAIN SERVICES: GLOBAL EXPANSION

RESULTS

(Outsourced Product Line)

    • Cost Reduction
      • Reduced inventory vs China ($21MM cash) and shorter lead times, better cash flow
      • Cost reduced 5% ($6MM) vs sourcing from USA, with potential for additional reductions
      • Eliminated tariff impact
    • Other Benefits
      • Quick set-up
      • Low cost to implement
      • Good access to suppliers for USA-based QA and technical staff
      • Good quality outsourced assembly and packaging
      • Elimination of 2 DC’s from proximity to Western USA customers
      • Stable trade environment
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SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

SUPPLY CHAIN SERVICES:

SUPPLY CHAIN ASSESSMENT

SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

BACKGROUND

An Asia-Pacific manufacturing operations of a global chemical company was struggling to make on-time deliveries, carried excessive inventories, and had excessive freight and logistics expenses (primarily from expedited shipments). EWA was engaged to identify operational problems and to develop/implement corrective actions to improve logistics & supply chain processes.

SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

APPROACH

Onboarding & Alignment

    • Gain thorough understanding of client’s overall business, markets, manufacturing operations, current supply chain, and logistics network

Model current state of client’s supply chain and logistics operations

    • Current logistics network
    • Process assessment
    • Determine customer requirements
    • Organization structure analysis
Step 3

Analysis to identify required changes and potential opportunities

    • Performance
    • Voice of Customer
    • Processes
    • Organization Design
Step 4

Develop recommendations and action plan

    • Short term actions
    • Medium term actions
Step 5

Hands-on implementation

    • Interim Supply Chain Manager
    • Develop RFP for logistics services
    • Implemented significant organizational changes
    • Support transition of new organization & process (bi-weekly project implementation meetings)
SUPPLY CHAIN SERVICES: SUPPLY CHAIN ASSESSMENT

RESULTS

(Outsourced Product Line)

    • Savings achieved through rate negotiation & reduction in expedited shipments
      • Carriers were consolidated & outbound logistics processes were improved, with 15% reduction in freight costs
    • Improvements were made to forecasting & planning generated the expected results
      • Inventories were reduced by nearly half, generating US$MM cash
    • Customer service levels improved dramatically
      • On-time deliveries improved to > 90%
    • Organization stabilized & capabilities improved
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Operational & Commercial Performance: Investigation and Correction of Employee Trade Secrets Theft

RISK MANAGEMENT:

INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

BACKGROUND

    • A manufacturer of specialty chemicals had lost 70% of company customer base due to TS theft
    • The previous Operations Director in China had removed electronic drawings and other IP over a 2-year period, set up a competing company and bribed the purchasing managers to move their purchases to his new company.
    • EWA was engaged to investigate the claim and develop counter-actions
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

APPROACH

RISK IDENTIFICATION

    • Investigation and confirmation of the existence of the new company and the individual’s equity ownership
    • EWA obtained product samples and verified a trademark violation

Risk Mitigation

    • Recruitment of local Chinese attorneys and the filing of a legal claim against both the company and the individual
    • The competitive office, workforce, sub-contractors and customer base visitors were investigated
    • EWA contacted the client’s original customer base to inform them of the various illegal actions and acts of corporate espionage
    • Legal proceedings cannot be disclosed due to confidentiality restrictions
Step 3

Long-Term Risk Prevention

    • Development of a comprehensive asset protection program
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RESULTS

    • 75% of the lost customer base returned to the client within 7 months
    • No new acts of corporate espionage or theft
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