Human Resource Services: INTERIM GENERAL MANAGER & RECRUITMENT OF A PERMANENT GENERAL MANAGER

HUMAN RESOURCE SERVICES:

Interim General Manager & Recruitment of a Permanent General Manager

HUMAN RESOURCE SERVICES: Interim General Manager & Recruitment of a Permanent General Manager

BACKGROUND

    • A metal fabrication WOFE located in Changzhou with a US parent was faced with a situation involving an ineffective General Manager
    • EWA was engaged to:
      • Recruit and supervise an Interim General Manager
      • Identify, qualify and recruit a permanent General Manager
HUMAN RESOURCE SERVICES: Interim General Manager & Recruitment of a Permanent General Manager

APPROACH

Recruitment & Supervision of an Interim General Manager

    • Preparation & alignment
    • Selection
    • On-boarding & engagement management

General Manager Candidate Criteria, Development & Assessment

    • Hard & soft skills definition
    • Individual interviews
    • Selection of 3 top candidates
Step 3

General Manager Candidate Due Diligence

    • Determination of scope
    • Desk-top audit & field research
    • Forensic review
    • Legal issues
Step 4

General Manager Candidate Final Report

    • Analysis, recommendation & rationale
HUMAN RESOURCE SERVICES: Interim General Manager & Recruitment of a Permanent General Manager

RESULTS

    • Successful search to find a General Manager fitting a specific set of client requirements:
      • Integrity
      • Employee relations
      • Financial
      • Operational skills
    • Six-week search resulted in:
      • 3 highly qualified referrals
      • 1 individual was hired
    • Three months after the new GM reported to work:
      • Plant productivity increased from less than 55% to over 85% and rising
      • Staff productivity increased 15% in the same time frame
      • Customer complaints reduced to less than 1 per month (vs. 7+ over the previous 12 months)
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Operational & Commercial Performance: Investigation and Correction of Employee Trade Secrets Theft

RISK MANAGEMENT:

INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

BACKGROUND

    • A manufacturer of specialty chemicals had lost 70% of company customer base due to TS theft
    • The previous Operations Director in China had removed electronic drawings and other IP over a 2-year period, set up a competing company and bribed the purchasing managers to move their purchases to his new company.
    • EWA was engaged to investigate the claim and develop counter-actions
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

APPROACH

RISK IDENTIFICATION

    • Investigation and confirmation of the existence of the new company and the individual’s equity ownership
    • EWA obtained product samples and verified a trademark violation

Risk Mitigation

    • Recruitment of local Chinese attorneys and the filing of a legal claim against both the company and the individual
    • The competitive office, workforce, sub-contractors and customer base visitors were investigated
    • EWA contacted the client’s original customer base to inform them of the various illegal actions and acts of corporate espionage
    • Legal proceedings cannot be disclosed due to confidentiality restrictions
Step 3

Long-Term Risk Prevention

    • Development of a comprehensive asset protection program
RISK MANAGEMENT: INVESTIGATION AND CORRECTION OF EMPLOYEE TRADE SECRETS THEFT

RESULTS

    • 75% of the lost customer base returned to the client within 7 months
    • No new acts of corporate espionage or theft
ARTICLES
CASE-STUDIES
MEDIA CLIPS
WEBINARS

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OUR CLIENTS