Karla Serrano is a Consultant with East West Associates based in Leon, Mexico and is experienced in supply chain planning functions as well as import/export trade compliance in Mexico.  Karla previously served as Supply Chain Manager for Gissing, Guanajuato, a supplier of interior components to the automotive industry. While there, she had responsibility for inventory management, production planning, and customer satisfaction. Prior to taking this responsibility, she was Trade Compliance Manager, focusing on customs processes, C-TPAT certification, and USMCA compliance. Karla has an undergraduate degree in International Commerce from Universidad Iberoamericana in Leon, and a Master’s degree in Tax Law from Universidad de Guanajuato. She has a certificate in Audit and Cost control from INSEEC Business School in Paris. She is fluent in English, French and Spanish.