Background
- A metal fabrication WOFE located in Changzhou with a US parent was faced with a situation involving an ineffective General Manager
- EWA was engaged to:
- Recruit and supervise an Interim General Manager
- Identify, qualify and recruit a permanent General Manager
Approach
Step 1: Recruitment & Supervision of an Interim General Manager
- Preparation & alignment
- Selection
- On-boarding & engagement management
Step 2: General Manager Candidate Criteria, Development & Assessment
- Hard & soft skills definition
- Individual interviews
- Selection of 3 top candidates
Step 3: General Manager Candidate Due Diligence
- Determination of scope
- Desk-top audit & field research
- Forensic review
- Legal issues
Step 4: General Manager Candidate Final Report
- Analysis, recommendation & rationale
Results
- Successful search to find a General Manager fitting a specific set of client requirements:
- Integrity
- Employee relations
- Financial
- Operational skills
- Six-week search resulted in:
- 3 highly qualified referrals
- 1 individual was hired
- Three months after the new GM reported to work:
- Plant productivity increased from less than 55% to over 85% and rising
- Staff productivity increased 15% in the same time frame
- Customer complaints reduced to less than 1 per month (vs. 7+ over the previous 12 months)