26 Jan 2020

Executive Search & Talent Management: Organizational Improvement Initiative

Approach

Step 1: Organizational Assessment
  • 360° assessment of factors impacting performance
  • Diagnostic individual & team structured interviews, which found:
    • Lack of trust
    • Hoarding of information
    • Lack of shared goals
    • Unacceptable individual & group meeting behavior
    • Conflicting perception of goals
Step 2: Organizational Development
  • Group behavior improvement
  • Individual behavior improvement
  • Interdependence
Step 3: Organizational Design
  • Revised organization structure & reporting processes
  • Development & implementation of a new internal communications plan

Results

  • Follow-up surveys (individuals & group) reported significant improvement:
    • Cooperation
    • Information sharing
    • General trust
  • Dramatic improvement of key performance indicators (6 months later):
    • Time to market rate improved by 50%
    • Unwanted staff turnover was decreased by 15%
    • SG&A costs were reduced by 21% on an annualized basis
    • 18% reduction of inventory costs
    • Sales costs were reduced 14% due to improved expense controls
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